Overview

Need to cancel your MaxiFi subscription? We're sorry to see you go, but this guide walks you through the steps to stop automatic renewal using your account settings. You’ll continue to have full access to your plan and data until your current subscription period ends. Please note: If you’re within 30 days of your original purchase and would like a full refund and immediate cancellation instead, reach out to our support team directly. Follow the steps below to cancel your subscription in just a few clicks.


Need to remove your cancellation? Follow the steps in this guide


1. Click on Manage Subscription

Click on Manage Subscription


2. Click on your active subscription

Click on your active subscription


3. Click on Cancel Subscription

Click on Cancel Subscription


4. Select a reason for cancellation

Select a reason for cancellation


5. Click on Confirm Cancellation

Click on Confirm Cancellation


6. Your cancellation date and time will then be provided within your subscription details. 

Click on 'Remove the cancellation and continue subscription'